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Here are a few questions we oftenget about our handmade jewelry.
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Chain and findings detailsFor brass, bronze and items with 14k gold plating we use gold fill chain and metal findings. For .925 sterling silver items we use .925 sterling silver chain and findings. For 14k solid gold pieces we use 14k gold chain and findings. If you see a listing that doesn't have the metal type you would like your finished piece in, or if you would like additional chain length, please contact us for a quote. We make our handmade jewelry just for you.
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Do you accept returns, exchanges, or cancellations?"Because all of our handmade jewelry is made to order, we don't accept returns, exchanges, or cancellations. But please contact us if you have any problems with your order.
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What forms of payment do you accept?We accept Visa, Mastercard, Discover, AMEX, and Paypal.
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How do I care for my new jewelry?See our care instructions page for complete care details of your new handmade jewelry.
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Can you do custom and personalized orders?If you have an idea for a piece of handmade jewelry and want to see if we can create it for you please contact us. All of our items that are customized are hand stamped one letter at a time, not machine engraved.
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How do I know what size to order my bangle in?How to Determine Your Bangle Bracelet Size 1. Close your fingers together, bringing your thumb and little finger together (as though putting on a bangle). 2. Using a strip of paper or measuring tape, measure around the closed hand at the widest point, pulling the tape snug against the skin. If you are using a plain strip of paper, mark the paper with a pen, then measure the strip with a ruler. This is the circumference of your hand.
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Do you offer wholesale pricing?We offer our pieces wholesale. Please contact us for more information.
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