Store Policy

Customer Care

We take great care in creating our jewelry. Every piece is inspected and completed by hand. We welcome any communication during the processing of your order so that you know that your new piece will meet your expectations. Email us or use the contact form and we will be more than happy to keep you informed about your order. Don't hesitate to contact us with any questions before or after a purchase. 

Lead Times

Most pieces are made to order so please allow 4-6 weeks for us to create your item. Items that are in stock and ready to ship will be noted in the item description. If you are concerned about the lead-time on an item that isn’t in stock, please contact us and we can provide an accurate lead-time. All items are crafted by hand and because of this, there may be slight variations or "imperfections" between pieces. This aspect should be embraced as part of buying handcrafted jewelry; it’s what gives individual pieces character and uniqueness.

Wholesale Inquiries

 

We offer our jewelry wholesale and would love to work with you. Please contact us via email or use the contact form page. We will be happy to send you a line sheet with our current wholesale prices. Please include your shop name and your social media account. Thank you for your interest.

Payment Methods

 

- We accept Visa, Mastercard, Discover, American Express, 
- PAYPAL

- Square

Repairs

Jewelry should last you many years of wear however jewelry is not indestructible and sometimes things need repairing. If this is the case please send us an email or use the contact form explaining what occurred and we can discuss your options. Repair fees may apply. Danielle Hornyak jewelry is not responsible for shipping charges on repair items.

Privacy & Safety

 

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you don’t want us to process your data anymore, please contact us at daniellehornyakjewelry@gmail.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at daniellehornyakjewelry@gmail.com.